Privacy policy.
Privacy Policy — Timeless Education
Last updated: January 2026
Timeless Education is committed to protecting the privacy and personal data of all participants, parents, guardians, partners, and users of our services. This Privacy Policy explains how we collect, use, store, and safeguard personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all individuals who interact with Timeless Education, including students, parents/guardians, educators, partners, and visitors to our website.
1. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Data
• Full name
• Date of birth
• Nationality
• Contact details (email address, telephone number, postal address)
Educational and Professional Information
• Educational background
• CVs, personal statements, applications, academic records
• Career interests and programme participation details
Programme and Participation Information
• Programme enrolment data
• Attendance records
• Participation history
• Feedback and evaluations
Health and Safety Information (where relevant and voluntarily disclosed)
• Medical information
• Dietary requirements
• Accessibility needs
• Emergency contact details
Parental/Guardian Information (for participants under 18)
• Parent/guardian name and contact details
• Consent records
• Communication records
Technical Data
• Website usage data
• IP address
• Cookies and analytics data
2. How We Use Personal Data
We process personal data for the following purposes:
• To design, deliver, and administer educational programmes and workshops
• To manage enrolment, participation, and programme delivery
• To communicate with participants and parents/guardians
• To provide educational services and learning support
• To manage safeguarding, welfare, and safety obligations
• To meet legal and regulatory requirements
• To improve our services and programme quality
• To maintain institutional records and reporting
3. Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
• Consent – where explicit permission is given (particularly for minors)
• Contractual necessity – to deliver agreed programmes and services
• Legal obligation – where required by law
• Legitimate interests – for operational, educational, and institutional purposes
• Vital interests – for health and safety where necessary
For participants under 18, processing is based on parental or legal guardian consent and safeguarding obligations.
4. Data Sharing
We only share personal data where necessary and proportionate, including with:
• Educational partners
• Programme delivery partners
• Venue providers
• Safeguarding and welfare partners
• Regulatory or legal authorities where required
Personal data is never sold and is not shared for third-party marketing purposes.
All third parties are required to process data in compliance with applicable data protection law.
5. Data Retention
We retain personal data only for as long as necessary for:
• Programme and workshop delivery
• Safeguarding obligations
• Legal and regulatory compliance
• Institutional record-keeping
Retention periods are reviewed regularly. Individuals may request deletion of their data, subject to legal obligations.
6. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)
For participants under 18, these rights are exercised by parents or legal guardians.
7. Data Security
We implement appropriate technical and organisational measures to protect personal data, including secure systems, restricted access controls, and data protection procedures.
8. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Timeless Education
Email: reena@timelesseducation.co.uk
Website: www.timelesseducation.co.uk